Founded in 1876, J.W. Pepper® has grown from a small print shop in Philadelphia to the leading retailer of sheet music in the world. Pepper® prides itself on the values passed down over 140 years of ethical business practices and an unyielding commitment to customer service. "Pepper has been a family business since the beginning," says Glenn Burtch, President and CEO of J.W. Pepper, "first, in the Pepper family, from its founding until 1941, followed by the Burtch family to this day. Those family values, based on respect for both our customers and our employees, remain a central part of our company culture."
The primary call to action for Pepper employees is to "defend the time of very busy people," our music director customers. In 2016, Pepper launched Cut Time to help directors get more done with less effort. Cut Time was strengthened in 2017 by bringing in the technology and decade-long experience of Trigon Road, a trusted developer of performing organization software. Today, Cut Time provides a modern suite of tools that not only assists directors with their work, but also extends meaningful benefits to students and music booster groups who are positively impacted by improved communication throughout their music program.